Returns & Exchanges

At Signac Pens, we stand behind the craftsmanship of our writing instruments and offer a 30-day return policy for unused items in their original packaging. Whether you seek a different nib size or a complete refund, we ensure a seamless process to maintain your collection.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Carefully place the pen in its original presentation box and secure it within a shipping carton to prevent damage during transit.

3

Attach the Label

Download and print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.

4

Receive Your Refund

Once our artisans inspect the returned item, we will process your refund or ship your new selection within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing