Frequently Asked Questions
Everything you need to know about our luxury writing instruments.
What materials are Signac Pens crafted from?
Each Signac pen is engineered using high-grade materials including aircraft-grade aluminum, hand-polished resins, and 18k gold-plated nibs to ensure a premium writing experience.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-5 business days. We also offer expedited 2-day shipping for those who need their luxury stationery sooner.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International delivery times vary by location but generally range from 7 to 14 business days.
What is your return policy?
We offer a 30-day return policy on all non-engraved items. The product must be in its original packaging and unused condition to qualify for a full refund.
Can I get my Signac Pen personalized?
Absolutely. We offer custom laser engraving services on select models. Please note that personalized items are final sale and cannot be returned.
Do Signac Pens come with a warranty?
Every Signac pen is backed by a limited lifetime warranty covering manufacturing defects. This ensures your investment is protected for years of use.